5 Ways To Improve Your AirBNB Hosting
By Vanessa
Short-term vacation rentals provide an opportunity for people to make money by welcoming guests into their homes. In this competitive landscape, which is highly dependent on reviews and references, in order to have a successful business, you need to provide your guests with the best experience possible. To be truly effective as an Airbnb host, it is necessary that you provide hospitality and service that leaves a lasting impression on guests.
Below are 5 ways that you can improve your Airbnb hosting skills.
1. Keep the units spotless
Your Airbnb should always be clean for your guests. This means the bathroom should be spotless. Wastebaskets should never have anything in them, there shouldn’t be any dust anywhere, and there should be no sign of previous guests. If you use a cleaning service that makes checklists of what needs to happen during each visit, it will help ensure nothing gets missed.
2. Communicate clearly with guests
Providing as much information before and during your guests’ stay can help to create a better experience. It is important that you provide very clear instructions upon check-in and have house rules in place for them to know what to expect. Once they arrive at your place, provide very clear instructions on how to use equipment such as kayaks or sound systems so that guests have access to everything they might need to know about your home.
3. Help guests get an authentic local experience
Guest services are an important part of any hotel experience. You might recommend restaurants, point them to local attractions and activities, or write down your recommendations for later browsing. Another option is stocking the property with books or guides on the area. Airbnb guests often want to explore a new place in a way that hotels don’t allow for: living like locals!
4. Anticipating guests needs
When furnishing your Airbnb, think about what your guests will need to feel comfortable during their stay. It is important that you take into consideration how many people the space can accommodate and how they will be using it. Making sure there are enough dishes for all of them; supplying enough different kinds of pots, pans, and utensils so that they can make a variety of meals; stocking basic pantry items like paper towels, oil, salt, sugar, and spices in the kitchen or providing hairdryers in each bathroom if applicable. All these things are just some examples of how to furnish an Airbnb according to needs. If you have a pool or Jacuzzi, then think about stocking beach towels too. These little touches go a long way towards making your guests’ stay as enjoyable as possible!
5. Be personal with guests
When you interact with your guests, it can make the difference between a mediocre stay and a unique and memorable experience. Try getting to know them before their visit and then provide answers if they ask questions about the Airbnb or area. Greeting them when they arrive makes sure they’re settling in well and can also offer an opportunity for you to ensure that everything is okay with them too. Leaving a note welcoming guests will help create much more of a personal experience.
As an Airbnb operator, you’re in the hospitality business. To provide guests with a great experience, it is crucial that they come first. Guests will be more likely to share their amazing experiences, give great reviews, and recommend you to friends when they feel like you’ve gone out of your way for them.
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